Frequently Asked Questions
Everything you need to know about your Beautcar experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on your location and customs processing.
What is your return policy for beauty products?
We offer a 30-day return policy for unopened and unused products in their original packaging. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are your beauty products cruelty-free?
Yes, Beautcar is committed to ethical sourcing. All of our products are 100% cruelty-free and we never test on animals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track the status of my shipment?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer professional discounts for makeup artists?
Yes, we have a Pro Program for certified industry professionals. Please contact our support team with your credentials to apply for exclusive discounts.